I use to call this lecture "Dealing with Difference," but now I've switched to "Effective Intercultural Communication."
See any reason I changed? Does "Dealing with Difference" imply anything?
Whatever you call it, in intercultural situations, how do we deal with or become more effective?
If we understand exactly where the problems were, then this may help.
The following model helps us spot the potential problems that may arise in intercultural encounters.
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See more about me at my web site WilliamHartPhD.com.
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