I use to call this lecture unit "Dealing with Difference."
However, now I've switched to calling it "Effective Intercultural Communication."
See any reason why I changed it? Does "Dealing with Difference" imply anything? A negative connotation?
Whatever you call it, in intercultural situations, how do we deal with or become more effective?
One place to start is to have a clear sense of exactly what is causing an intercultural misunderstanding. Is it a language thing? Is it prejudice? What exactly is causing the intercultural ineffectiveness? If we understand where exactly the problem is, then we can move on to hopefully fixing the problem.
The following model helps us spot where the potential problems that may arise in intercultural encounters.
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See more about me at my web site WilliamHartPhD.com.
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