Monday, April 1, 2019

MediaResearch: Surveys: Survey Questions or Items (W13-P2) Sp19

survey question
Photo by Robyn Lee.  Used under creative commons
A survey usually begins with some demographic questions or "items".  Since there are sometimes no questions marks, it would be best to refer to them as items.

Demographics questions/items:
“survey questions that inquire about respondents’ personal characteristics, such as name, age, gender, education”(FBFK).

What demographic questions do you ask?
Only ask demographics that will help you interpret results.  Careful with long surveys.  Why?

Once you are finished with your demographic questions, next you need to ask questions that help you answer your specific research question(s).  You need to ask questions that measure your independent and dependent variables.

What are the general types of questions (or “items”) that can appear on a survey?
  • Knowledge items
  • Attitude items
  • Behavior items
With a survey you are usually measuring what a respondent knows, their likes or dislikes or some aspect of their past behaviors.

If you were writing a survey on social media use, what would be some example questions/items you may put on your survey?  Knowledge?  Attitude?  Behavior?

Do you just have your respondents choose among some predetermined choices or do you leave them some space to respond in whatever they choose?  Put another way, what are close-ended and open-ended survey questions?
  • Closed-ended items
    • Scales-- e.g., Likert scale
    • Use stats to analyze responses to each item and stats to summarize findings
  • Open-ended items
    • Words-- Transcribe responses and use textual analysis to summarize findings

Once you have finished a draft of your survey questions, you'll need to go back and proof-read.  As you are checking spelling and grammar, also keep the following in mind.

What are some tips on wording survey items?
  • Keep items short.
  • Avoid loading or leading questions.
    • “Don’t you think rich professors should be denied a pay raise?”
  • Avoid double-barreled wording.
    • “I support family values and prayer in school.”
  • Avoid double negatives.
    • “Do you never avoid conflict?”

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