Rogers’ model for the adoption decision process
What are the steps in the adoption process?- "Knowledge - learning about the existence and function of the innovation
- Persuasion - becoming convinced of the value of the innovation
- Decision - committing to the adoption of the innovation
- Implementation - putting it to use
- Confirmation - the ultimate acceptance (or rejection) of the innovation”
Source: Diffusion of Innovations, 4th ed.
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